Frequently Asked Questions 

1. When will my order be processed?

Orders are processed within 3 business days after they are placed. You will receive a confirmation email once your order has been processed and shipped.

2. How long does shipping take?

Shipping typically takes 7–10 business days after your order has been processed. Delivery times may vary depending on your location.

3. Can I cancel or change my order?

Once an order has been placed, we begin processing it quickly. Because of this, we cannot guarantee cancellations or changes. Please contact us as soon as possible if you need assistance.

4. Do you accept returns or refunds?

All sales are final. We do not accept returns, exchanges, or refunds. Please review your order carefully before completing your purchase.

5. How can I contact SipSense?

You can contact us by email at:
diegoaramburo91@gmail.com

Please include your name and order number for faster assistance.

6. How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.

7. What if my order arrives damaged or incorrect?

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with your order number and a photo of the issue.

8. Do you ship internationally?

Shipping availability may vary depending on your location. Shipping times and availability will be shown at checkout.